Smarter Communication.
Powerful Automation.
Better Business.
E Telecom helps businesses communicate with customers at scale through WhatsApp automation, bulk WhatsApp campaigns, bulk SMS and intelligent telephony solutions.
Built for Businesses That Communicate at Scale
One Platform. Multiple Ways to Connect.
Everything your business needs to reach customers, automate communication and manage conversations more efficiently.
WhatsApp Automation
Automate customer conversations, notifications, follow-ups and business workflows on WhatsApp.
- Automated conversations
- Customer notifications
- Lead follow-ups
- Workflow automation
- Interactive messaging
- Business communication
Bulk WhatsApp Campaigning
Reach your audience with targeted WhatsApp campaigns designed for marketing, promotions and customer engagement.
- Campaign management
- Contact segmentation
- Personalized messaging
- Media-rich campaigns
- Campaign analytics
- Scheduled communication
Bulk SMS Services
Deliver important alerts, notifications, promotions and transactional messages quickly and reliably.
- Promotional SMS
- Transactional SMS
- OTP messaging
- Alerts & notifications
- Campaign scheduling
- Delivery reporting
Smart Telephony System
Transform business calling with an intelligent telephony system designed for sales, support and customer communication.
- Virtual numbers
- Cloud telephony
- IVR & call routing
- Call recording
- Agent management
- Call analytics
WhatsApp campaigns should be sent only to recipients in accordance with applicable laws, platform policies and consent requirements. E Telecom promotes responsible, permission-based communication.
Communication Technology Built Around Your Business
Multi-Channel Communication
Connect with customers through WhatsApp, SMS and voice from one platform.
Automation First
Reduce repetitive communication tasks through smart automation.
Scalable Infrastructure
Designed to support businesses as communication volumes grow.
Real-Time Insights
Track campaigns, messages and calls through reporting and analytics.
Business-Focused Solutions
Built around sales, marketing, support and operations.
Dedicated Support
Responsive assistance for onboarding and ongoing usage.
From Requirement to Automation in Four Steps
Tell Us Your Requirement
We understand the communication requirements of your business.
Choose Your Solution
Select WhatsApp, SMS, Telephony or a combination.
Setup & Integrate
Configure the required communication infrastructure and integrations.
Launch & Automate
Start communicating with customers and automate repetitive workflows.
What Can You Automate?
Practical ways businesses use E Telecom to communicate faster and reduce manual work.
Lead Follow-Up
Automatically follow up with prospects.
Customer Notifications
Send updates, alerts and important information.
Marketing Campaigns
Reach customers with promotional campaigns.
Appointment Reminders
Send automated reminders via WhatsApp/SMS.
Sales Communication
Improve communication between sales teams and prospects.
Customer Support
Create automated customer communication workflows.
OTP & Verification
Send authentication and verification messages.
Business Calling
Manage inbound and outbound calls through smart telephony.
Solutions for Every Customer Conversation
Trusted communication workflows tailored to how different industries reach and serve their customers.
Real Estate
Instant lead follow-ups and site-visit reminders across WhatsApp and calls.
Education
Admission enquiries, fee reminders and class notifications at scale.
Healthcare
Appointment reminders, reports and OTP-based verifications.
E-commerce
Order updates, abandoned-cart nudges and delivery alerts.
BFSI / Financial
Transactional alerts, OTPs and secure customer communication.
Travel & Hospitality
Booking confirmations, itineraries and support conversations.
Automotive
Service reminders, test-drive follow-ups and sales calling.
Retail
Promotions, loyalty updates and store notifications.
Professional Services
Client updates, appointment scheduling and follow-ups.
Startups & SMEs
Affordable multi-channel communication that scales with growth.
WhatsApp + SMS + Voice. One Communication Strategy.
Combine channels according to your communication requirements — orchestrated through automation and connected to your business systems.
See Your Communication at a Glance
A clear view of campaigns, delivery and calling activity. The figures below are illustrative UI demonstrations.
| Campaign | Status |
|---|---|
| Diwali Offer | Delivered |
| Loan EMI Reminder | Sending |
| New Arrivals | Scheduled |
Connect E Telecom With Your Existing Business Tools
Bring communication into the tools your teams already use. Final integration availability depends on the specific system and requirements.
Flexible Plans for Every Business
Plans are shaped around your communication requirements. Get custom pricing based on channels, volume and automation needs.
Starter
For small businesses
- Single communication channel
- Essential automation
- Standard delivery reporting
- Email support
Growth
For growing businesses
- Multiple channels (WhatsApp + SMS)
- Advanced automation workflows
- Campaign analytics
- Priority support
- API & webhook access
Enterprise
For larger communication needs
- WhatsApp + SMS + Telephony
- Custom automation & routing
- Dedicated onboarding
- SLA-backed support
- Custom integrations
Frequently asked questions
Answers to common questions about E Telecom's communication and automation solutions.
Ready to communicate smarter?
Tell us your requirement and our team will help you choose the right mix of WhatsApp, SMS and telephony.